FAQ - WENZHOU CHANGWEI PIPE FITTINGS CO., LTD

1.Are you a trading company or factory?

We are a manufacturing factory.
2.Do you have FDA certificate for the materials?

FDA is very important for the food processing machines.
3.May I have free sample before ordering?

Yes,our company is very pleased to send to you free sample for quality test.
4.What’s the payment terms?

For small testing orders,we accept Paypal,Western Union,T/T and credit Card. For mass orders,we accept T/T .
5.How do you control the quality?

Quality control is very important to avoid material mixing and poor quality. We control the quality from beginning to the end. We only have 304 and 316L two different materials. 100% inspection on raw material. During production, different materials in different place. After materials are finished,we choose 30% for inspection. If there is 0.5% problem in 30%, then no excuse to go ahead for inspecting 100% of the materials.
6.If there is any quality problem, how do you solve it?

We are proud that we never let one customer leave us. We are not 100% perfect, but we are 100% avoid to the problem. We control the correct materials in the beginning, so we need less time for quality problem. If there is any quality problem,we take the responsibility.
7.More questions are appreciated.

More questions are appreciated.
8.How long is your delivery time?

For normal production in 3-10days. For bulk order in 25-45days.
9.Warranty

Two years warranty for all of our stainless steel products. Gaskets are not included due to the different application for customers.

Please feel free to give your inquiry in the form below. We will reply you in 24 hours.

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Phone :	+86-13857787667
Fax :	0577-86990095
Email :	mike@charwaytech.com jelena@charwaytech.com fanny@charwaytech.co

1.Are you a trading company or factory?

2.Do you have FDA certificate for the materials?

3.May I have free sample before ordering?

4.What’s the payment terms?

5.How do you control the quality?

6.If there is any quality problem, how do you solve it?

7.More questions are appreciated.

8.How long is your delivery time?

9.Warranty

Name :

Phone :